AnyRouter Tech, Tup Software Ltd.

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User’s Manual

 

 

 

 

Last revised: September of 2006

 

 

 

WWW.TUPSOFT.COM

 

 

 

 

 

Contents

 

1     Installation Procedure 3

1.1      Installation Preparation_ 3

1.2      Installation Package 3

1.3      Installation Steps 4

1.4      Getting Trail Copy Authorized_ 5

1.5      Entrance to Background Services 5

1.6      Low Level-Layer Start/Stop_ 5

1.7      General Settings of TupSight 6

2     Operation Guide 9

2.1      Starting and Running TupSight System_ 9

2.2      The Main Interface 10

2.3      Internet Access Control 10

2.3.1       General Settings 11

2.3.2       Blocking/Filtering URLs (Websites) 11

2.3.3       Blocking Emails 12

2.3.4       Blocking Chat Sessions 13

2.3.5       Blocking Game Activities 14

2.3.6       Blocking Customized Online Tools 14

2.3.7       Blocking Connection Ports 14

2.3.8       MAC Lockup 15

2.4      Managing the Captured Data 15

2.4.1       Real-Time Logs 16

2.4.2       History Records 16

2.4.3       Deleting Records 16

2.4.4       Saving Records or Exporting Lists 17

2.5      Host Information and Administration_ 17

2.5.1       Managing Workgroups 17

2.5.2       Managing Computer Hosts 18

2.6      Operator Administration_ 20

2.7      Setting Up Proxy Options 21

2.8      Filtering Options 25

2.9      Setting Up Systems 26

2.9.1       Configuring the Server 26

2.9.2       Configuring the Console 27

2.9.3       Selecting the Operation Mode 28

3     Frequently Asked Questions 30

 

 

 

 

 

1         Installation Procedure

 

 

TupSight uses one computer on a local area network (LAN) not only to monitor and record other hosts’ web behaviors, but also to restrict online activities according to customized filtering Internet policies. Unlike other EIM (Employee Internet Management) products that are based on WinPcap (The Windows Packet Capture Library) (http://www.winpcap.org/), TupSight has no hardware requirements and can be used on any LAN infrastructures such as a switched computer network.

 

To get the trial version of TupSight evaluated and registered later if you are satisfied with the results, the engine must be installed on a PC host connected to the Internet and is able to visit our website at http://www.tupsoft.com.

 

The following procedure will provide instructions for installing a TupSight system and configuring in its first running.

 

 

1.1        Installation Preparation

 

 

1)       Download the latest version of the TupSight programs from www.tupsoft.com.

2)      Select a computer host with OS Windows 2000 Pro / 2000 Server / XP / 2003 to install the TupSight programs.

3)      The minimum hardware requirements are CPU Pentium 4 at 1 GHz/Memory 256 MB/Free Hard Disk Space 1GB. We suggest the following configurations:

 

²        Server for 10 PC licenses: CPU 2.0 GHz/ Memory 512 MB/Storage 20 GB

²        Server for 100 PC licenses: CPU 2.8 GHz/Memory 512 MB/Storage 40 GB

²        Server for 200 PC licenses or more: CPU 2.8 GHz/Memory 1024 MB/Storage 80 GB

²        Workstation (Agent): CPU Pentium III > 800 MHz/Memory 256 MB/Storage 1 GB

²        Console: CPU Pentium III 800 MHz or higher/Memory 512 MB/Storage 30 MB

 

 

1.2        Installation Package

 

 

The installation package consists of four parts:

 

²        User’s Manual

²        Concise LAN Configuration Guide to TupSight Gateway (Appendix A)

²        The main installation program TupSight.exe. It will install the engine service, console, and driver programs. The engine program is for capturing packets and controlling web accesses. It will run automatically in the background when the host PC starts. The console program is the interface for viewing captured data and managing host information.

²        The Workstation (Agent) program to be optionally installed on a specific PC host for Employee Intranet Administration (EIA).

 

1.3        Installation Steps

 

 

4)       Back up the data and settings, i.e., select Retain data files and folders when uninstall the old version.

5)       Install the newest version of TupSight. It consists of a server (engine) and a console. By default they are installed on the same PC host. In the installation process, the following warning pop-up window might appear several times depending on the OS version of the host PC. Since TupSight is based on NDIS (Network Driver Interface Specification) as the application programming interface (API) for network interface cards (NICs), a virtual NIC has been created for its operation. Just click the “Continue Anyway” button to finish the installation.

 

 

6)       On a LAN, it is allowed to install several consoles that are connected to the server at the same time.

 

 

1.4        Getting Trail Copy Authorized

 

 

After the installation, please look up whether you have got the trail authorization from http://www.tupsoft.com by selecting About from the main menu. The evaluation copy will expire in 15 days and is limited to monitoring up to 5 computers. If the trail copy is not authorized, select Register and click on Register again on the next screen. During the process, please configure the firewall in the following way (or simply temporarily shut it down):

 

1)       Allow TCP port 80 and 11901, or allow five TCP ports from 11900-11905 only for security reasons.

2)       Allow all the TupSight executable files running, i.e., ArServer.exe (TUP Engine) and ArConsole.exe (TupSight).

3)      If you want to monitor more than 5 computers in the trial period, please contact us at support@tupsoft.com.

 

1.5        Entrance to Background Services

 

 

After the installation and restart, by default the server will run automatically without the need for a user to intervene. You can manually start/shutdown the engine from Services in the Administrative Tools from Windows Control Panel, as shown below.

 

 

 

 

 

1.6        Low Level-Layer Start/Stop

 

 

If TupSight operates in the side-route mode, you can use the “Stop” button on the console, as shown below, before shutting down the engine or restarting the PC host. Otherwise, it might cause the disruption of Internet connection for other computers for a very short interval, usually unnoticeable.

 

 

 

1.7        General Settings of TupSight

 

 

Single-click “Options” from the main menu, a window will appear as shown below. By default, TupSight operates in the gateway mode, i.e., it acts as an Internet gateway for the LAN. The gateway mode is suggested since it is more reliable, especially for a relatively large computer network (50 hosts). The side-route mode, however, requires no additional LAN configurations, and is suitable for a monitoring and control task with a small number of PC hosts.

 

 

 

1.       The Gateway Mode (Recommended)

 

This is the default working mode of TupSight. When working in the gateway mode, TupSight will replace the previous gateway machine on the LAN to provide other PC hosts with Internet connection.

 

There is no need to input the gateway IP address on the following screen in the gateway mode. The IP address of the PC hosting the TupSight server, however, must be assigned as the default gateway address for the other hosts on the LAN. To avoid the trivial tasks of correcting the gateway address one by one for other computers, you can simply use the IP address of the existent gateway machine on the LAN (usually a router), and assign another IP to the router and configure in such a way that no other computers can connect to the Internet via the router directly (See Appendix A: Concise LAN Configuration Guide to TupSight Gateway).

 

 

2.       The Side-Route Mode (It is simple but usually for a small LAN)

 

This working mode is simple but usually for a LAN with 50 computer hosts. If you don’t know or bother to reconfigure a LAN, you can set TupSight working in the side-route mode. Just input the router IP address to Gateway IP Address on the above configuration screen.

 

To find out the gateway IP address, you can follow the following procedure: Start