AnyRouter Tech, Tup Software Ltd.

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User’s Manual

 

 

Last revised: September of 2006

 

WWW.TUPSOFT.COM

 

 

 

Contents

 

1     Installation Procedure 3

1.1      Installation Preparation_ 3

1.2      Installation Package 3

1.3      Installation Steps 4

1.4      Getting Trail Copy Authorized_ 4

1.5      Entrance to Background Services 5

1.6      Low Level-Layer Start/Stop_ 5

1.7      General Settings of Big Mother™_ 6

2     Operation Guide 7

2.1      Starting and Running Big Mother™ System_ 7

2.2      The Main Interface 8

2.3      Internet Access Control 9

2.3.1       General Settings 9

2.3.2       Blocking/Filtering URLs (Websites) 9

2.3.3       Blocking Emails 10

2.3.4       Blocking Chat Sessions 11

2.3.5       Blocking Game Activities 12

2.3.6       Blocking Customized Online Tools 12

2.3.7       Blocking Connection Ports 12

2.4      Managing the Captured Data 13

2.4.1       Real-Time Logs 13

2.4.2       History Records 14

2.4.3       Deleting Records 14

2.4.4       Saving Records or Exporting Lists 14

2.5      Host Information and Administration_ 15

2.5.1       Managing Workgroups 15

2.5.2       Managing Computer Hosts 16

2.6      Setting Up the Network Adapter 18

2.7      Filtering Options 19

2.8      Setting Up Systems 19

2.8.1       Configuring the Server 20

2.8.2       Configuring the Console 20

2.8.3       Manually Assigning Gateway IP_ 21

3     Frequently Asked Questions 23

 

 

 

 

 

1         Installation Procedure

 

 

Big Mother™ uses one computer on a local area network (LAN) not only to monitor and record other hosts’ web behaviors, but also to restrict online activities according to customized filtering Internet policies. Unlike other EIM (Employee Internet Management) products that are based on WinPcap (The Windows Packet Capture Library) (http://www.winpcap.org/), Big Mother™ has no hardware requirements and can be used on any LAN infrastructures such as a switched computer network.

 

To get the trial version of Big Mother™ evaluated and registered later if you are satisfied with the results, the engine must be installed on a PC host connected to the Internet and is able to visit our website at http://www.tupsoft.com.

 

The following procedure will provide instructions for installing a Big Mother™ system and configuring in its first running.

 

 

1.1        Installation Preparation

 

 

1)       Download the latest version of the Big Mother™ programs from www.tupsoft.com.

2)      Select a computer host with OS Windows 2000 Pro / 2000 Server / XP / 2003 to install the Big Mother™ programs.

3)      The minimum hardware requirements are CPU Pentium 4 at 1 GHz/Memory 256 MB/Free Hard Disk Space 1GB. We suggest the following configurations:

 

²        Server for 10 PC licenses: CPU 2.0 GHz/ Memory 512 MB/Storage 20 GB

²        Console: CPU Pentium III 800 MHz or higher/Memory 512 MB/Storage 30 MB

 

 

1.2        Installation Package

 

 

 

The installation package consists of four parts:

 

²        User’s Manual

²        The main installation program BigMother.exe. It will install the engine service, console, and driver programs. The engine program is for capturing packets and controlling web accesses. It will run automatically in the background when the host PC starts. The console program is the interface for viewing captured data and managing host information.

 

1.3        Installation Steps

 

 

1)       Back up the data and settings, i.e., select Retain data files and folders when uninstall the old version.

2)       Install the newest version of Big Mother™. It consists of a server (engine) and a console. By default they are installed on the same PC host. In the installation process, the following warning pop-up window might appear several times depending on the OS version of the host PC. Since Big Mother™ is based on NDIS (Network Driver Interface Specification) as the application programming interface (API) for network interface cards (NICs), a virtual NIC has been created for its operation. Just click the “Continue Anyway” button to finish the installation.

 

 

3)       On a LAN, it is allowed to install several consoles that are connected to the server at the same time.

 

 

1.4        Getting Trail Copy Authorized

 

 

After the installation, please look up whether you have got the trail authorization from http://www.tupsoft.com by selecting About from the main menu. The evaluation copy will expire in 15 days and is limited to monitoring up to 5 computers. If the trail copy is not authorized, select Register and click on Register again on the next screen. During the process, please configure the firewall in the following way (or simply temporarily shut it down):

 

1)       Allow TCP port 80 and 11901, or allow five TCP ports from 11900-11905 only for security reasons.

2)       Allow all the Big Mother™ executable files running, i.e., ArServer.exe (TUP Engine) and ArConsole.exe (BigMother).

3)      If you want to monitor more than 5 computers in the trial period, please contact us at support@tupsoft.com.

 

1.5        Entrance to Background Services

 

 

After the installation and restart, by default the server will run automatically without the need for a user to intervene. You can manually start/shutdown the engine from Services in the Administrative Tools from Windows Control Panel, as shown below.

 

 

 

 

 

1.6        Low Level-Layer Start/Stop

 

 

Before shutting down the engine or restarting the PC host, you can use the “Stop” button on the console, as shown below, to halt the operation of Big Mother™. Otherwise, it might cause the disruption of Internet connection for other computers for a very short interval, usually unnoticeable.

 

 

 

1.7        General Settings of Big Mother™

 

 

By default, Big Mother™ automatically scans and configures in its first running. If for some reasons, the system cannot sets itself properly, you can use this option to assign manually the default gateway IP and then click the “Acquire MAC Address” button to finish the configuration.

 

To find out the gateway IP address, you can follow the following procedure: Start à Run à CMD, type “ipconfig,” and then press ”Return.”

 

 

In the above example, the IP address of the default gateway is 192.168.1.1.

 

1)       Open “Options” from the main menu.

2)       Input the default gateway IP address, 192.168.1.1, in this example.

3)       Click “Acquire MAC address.”

4)       Open “Host” to select the computer hosts to be monitored.

 

Big Mother™ can be installed on any PC over the whole LAN and no special LAN structures are required. When working in the side-route mode, however, no more than one set of Big Mother™ is allowed since they will interfere with each other and not work properly.

 

 

 

2         Operation Guide

 

 

 

2.1        Starting and Running Big Mother™ System

 

 

The Big Mother™ engine is a system service program. After every restart, the engine will run automatically in the background. One can also manually select Start à Control Panel à Performance and Maintenance à Administrative Tools à Services and then right-click TupCaptureService to start.

 

To run the console, click on Start, All programs, Tupsoft BigMother, and select BigMother, or you can click the “BigMother” icon on the desktop to start.

 

The console is connected to the engine via TCP protocol with the default data connection ports 80 and 11901. If conflicts with other programs, it will automatically try to use the larger ports. For better performance, closing the IIS (Internet Information Services) on the PC hosting Big Mother™ is recommended.

 

After starting the Big Mother™ console, you need to connect it to the engine from the following logon window. Be default, the server is Local, user name Admin, and password blank (NULL).

 

 

If the engine and console are installed on different host machines, in the Server field locate/enter the IP address or hostname for the computer. The console can display IP addresses in the drop-down menu by automatically scanning the whole LAN.